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Terms and conditions


Unless otherwise specified, all quotations are valid for a period of 60 days subject to change based on the availability of materials at order inception.


When placing an order, please include the model number, product description, frequency range and shipping instructions. If possible, the purchase order should refer to KorinWell quotation number or any reference subjects.



Orders can be placed either by fax or attached document by e-mail. KorinWell will confirm the receipt of all orders by sending the proforma invoice within 3 working days.



All prices are F.O.B. Nanjing unless otherwise specified. Full payment in advance by wire transfer is required. KorinWell will confirm the delivery date immediately when the notification of the payment is confirmed by the banker.



All shipments will normally be made by air freight, KorinWell will choose the most appropriate courier or freight forwarder unless otherwise specified by the customer when placing the order.


Change in orders regarding price, quantities, delivery or other conditions will be effective after mutual agreement had been affirmed in written document between the customer and KorinWell. Cancellation of any accepted order can only be made after written consent of KorinWell. All cancellation will be dependent upon customer's agreement to satisfy all costs incurred by KorinWell and its proportionate profit on all work complete. KorinWell will endeavor to stop work promptly upon notification of cancellation.



KorinWell warrants all products to be free of defects in material or faulty workmanship for a period of 36 months from invoice date. The warranty does not apply to products that have been disassembled, modified, physically or electrically damaged of misuse.



Material returned for rework or replacement shall be in accordance with the terms and conditions set forth under the warranty. Complete information should be provided with the shipment giving a detailed description of the reason for the products returned, date and number of the original purchase order, the products model and serial number and the address to which the material is to be reshipped. KorinWell will issue RMA (Returned on Material Acceptance) to the customer as the confirmation and guideline of the returning process. Material returned as defective and found to meet the original specifications will be subject to normal handling to cover the cost of reinspection and retesting

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